What this service covers
Claim decisions remain with the insurer, manufacturer, retailer, or warranty provider. Our role is to document relevant observations, equipment details, fault information, and a proposed repair or replacement scope where appropriate. Customers should provide purchase records, warranty documents, claim references, photos, and prior reports so the required technical information can be prepared efficiently.
KEG Solar confirms the site-specific scope, selected equipment, responsibilities, exclusions, and applicable warranty details in the quote before work proceeds. Availability can vary by location and by the condition of the existing system.
